The US technology company Apple Inc. is recalling Aluminum Models of Apple Watch Series 2 and Series 3 worldwide. The screen has to be replaced.
Cupertino (CA) – The iPhone manufacturer Apple officially started a product recall on August 30, 2019. The affected aluminum models of an Apple Watch Series 2 or Series 3 occasionally showed that a “…crack may form along the rounded edge of the screen. The crack may begin on one side and then may continue around the screen”. The Apple Watch has been sold worldwide from September 2016 to September 2019.
Apple emphasizes that the screen on eligible Apple Watch units should be replaced as soon as possible. But no other Apple Watch models are part of this program.
It is recommended to visit the Apple support website. Any affected device will be serviced free of charge. However, the manufacturer points out that the following restriction applies for this recall:
- Apple may restrict or limit repair to the original country or region of purchase.
- This worldwide Apple program does not extend the standard warranty coverage of your Apple Watch
- The program covers eligible aluminum models of Apple Watch Series 2 and Series 3 for three years after the first retail sale of the unit or one year from the start date of this program, whichever is longer.
Currently affected models:
|Series and Model||Case Sizes||Color and Material||Sold Dates|
|Apple Watch Series 2||38mm and 42mm||Space gray, gold, rose gold, and silver aluminum||September 2016 – September 2017|
|Apple Watch Nike+ Series 2||38mm and 42mm||Space gray and silver aluminum||October 2016 – October 2017|
|Apple Watch Series 3 (GPS)
Apple Watch Series 3 (GPS+ Cellular)
|38mm and 42mm||Space gray, gold, and silver aluminum||September 2017 – September 2019|
|Apple Watch Nike+ Series 3 (GPS)
Apple Watch Nike+ Series 3 (GPS+ Cellular)
|38mm and 42mm||Space gray and silver aluminum||October 2017 – September 2019|
You can select one of the following contact options to organize the free repair:
- Apple Authorized Service Provider
- Apple Retail Store
- Apple Technical Support
Reference: Apple Inc. September 2019.